This article will explain how to disable a ticket printer in the admin portal.
1. In the admin portal click INVENTORY on the left-hand side of the screen.
2. Click PRINTERS at the bottom of the inventory list.
3. To disable the printer click on the grey pencil icon.
4. In the edit printer window you will click on the "enabled" toggle in the lower right portion of the window, then click SAVE in the top right corner before proceeding.
5. You will return to see the printer status reflecting a "disabled" status. Repeat the above steps to disable a printer.
If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032.