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Accounting
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Departments and Inventory Categories
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Dining
Tee Sheet Setup
Customer Profiles
Inventory Receipts
Receipt Configuration
Hardware FAQ's
Printers
FAQ
iPad
Online Store & WooCommerce
Online Store
Card Reader Connectivity
Contactless Payment - Credit Card Readers
FAQ Guide
Sim Reservations
Sim Reservation Basics - FAQ
Website
Website Training Videos
Troubleshooting
Creating Domain Emails
Website Maintenance & Software Updates
Website Help
Updating Your Website Content
Event Calendar
Contactless Payment - Credit Card Readers
Checkout Experience
Pre Authorization
Card Reader Connectivity
Refunds
Tips
Teesnap Reports
How to Navigate Reports - The Basics
Sales Summary Workbook
Sales & Cash Overview Workbook
Customers Workbook
Rounds Report Workbook
Inventory Workbook
Teesnap Campaigns
Campaigns General Tips and Training
Automating your Email Marketing
Teesnap Updates & Release Notes
Heartland FAQ's
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Support - (844) 458-1032
Teesnap App
Teesnap App
Tabs
Checkout
Purchases
Tickets
User Menu
Tee Sheet Management
Customers
Tables
FAQ
Tipping
Booking Site Admin
Online Booking Engine (Customer Facing)
Teesnap Administrative Portal
Manufacturers
Fulfillment Centers
Printers
Property Page
Display Categories
Variable Pricing
Programs
Products
Promotions
Taxes & Fees
Accounting
Courses
Users
Channels
Bundles
Inventory Audit
Departments and Inventory Categories
Modifier Groups
Dining
Tee Sheet Setup
Customer Profiles
Inventory Receipts
Receipt Configuration
Hardware FAQ's
Printers
FAQ
iPad
Online Store & WooCommerce
Online Store
Card Reader Connectivity
Contactless Payment - Credit Card Readers
FAQ Guide
Sim Reservations
Sim Reservation Basics - FAQ
Website
Website Training Videos
Troubleshooting
Creating Domain Emails
Website Maintenance & Software Updates
Website Help
Updating Your Website Content
Event Calendar
Contactless Payment - Credit Card Readers
Checkout Experience
Pre Authorization
Card Reader Connectivity
Refunds
Tips
Teesnap Reports
How to Navigate Reports - The Basics
Sales Summary Workbook
Sales & Cash Overview Workbook
Customers Workbook
Rounds Report Workbook
Inventory Workbook
Teesnap Campaigns
Campaigns General Tips and Training
Automating your Email Marketing
Teesnap Updates & Release Notes
Heartland FAQ's
Teesnap App
Transition from Teesnap TabM to Teesnap C2X (Video)
Cash Discount Overview & Setup Process
Tabs
How to Split a Transaction
How to Remove a Cover/Customer from a Tab
How to Pre-Authorize a Floating Tab
How to Remove a Bill from a Tab
How to Split a Tab
How to Change the Name of a Tab
How to Delete Items from a Tab
How to Search Products in the Tabs Screen
Editing and Managing Bills
How to Search & Filter Tabs
How to Pre-Authorize a Bill
How to Sell a Gift Card in a Tab
How to Add Another Bill to a Tab
How to Apply a Promotion to all Items in a Tab
How to Send an Order to a Fulfillment Center
How to Discount all Items in a Tab
How to Discount Individual Items in a Tab
How to Create a Floating Tab
How to Delete a Tab
How to Apply a Promotion to an Individual Item in a Tab
How to Split a Tab by Cover
How to Split an Individual Item in a Tab
How to Print a Customer Bill with a Tip Line
How to Turn a Table Tab into a Floating Tab
How to Import Covers to Another Tab
How to Change the Employee Assigned to a Tab
How to Create a Tab
See more
Checkout
How to Override the Price of an Item In a Tab
How to Make a Transaction Tax-Exempt
How to Process a Payment to an A/R Account
How to Process a Cash Transaction
How to Search for Products in the Shopping Cart
How to Change the Quantity of an Item In the Checkout Screen
How to Sell a Gift Card
How to delete an item from the shopping cart
How to apply a discount to an individual product in the Cart
How to Discount All Products in the Shopping Cart
How to Process a Sale from the Checkout Screen
How to Use Club Credit as Payment
How to Create a Tab from the Checkout Screen
How to Reorganize Display Categories in the Shopping Cart
How to Create a New Customer from the Checkout Screen
How to Remove a Discount that has been Applied
How to Apply a Discount to the Entire Cart
How to Search for a Customer in the Checkout Screen
How to Complete a Partial Refund
How to Override the Price of an Item in the Shopping Cart
How to Empty the Shopping Cart
How to Search for a Customer by QR code in the Checkout Screen
How to Checkout a Customer as a Guest
How to Process a Check Transaction
Gift Card Promotion - Selling a Gift Card with additional value on it.
How to Apply a Gift Card
Troubleshooting a Credit Card Reader
How to Tax Exempt a Sale
Using Plastic Gift Cards
Teesnap 5.36.1 Release Changes - Partial Payments Flow
How to Print a Bill, a Bill with Tip & Signature, or both from the Manage Bills Screen
Bill Print from Checkout (How to print a bill with tip & signature line from checkout & how to collect tips on that bill)
How to Collect a Digital Tip
How to Process a Tippable Transaction with No Tip
How to Reverse a Transaction in Checkout
New Tip Flow - 5.38.0 Release
Credit Card Surcharge FAQ's
How to Zero Out Gift Card Balances
See more
Purchases
How to Print a Rain Check Receipt
How to Reprint or Resend a Receipt
How to Refund a Transaction
Processing Online Returns
Tickets
How to use the Digital Fulfillment Center
How to Reprint a Ticket
How to add a Custom Modifier Note
How to View Current Tickets
How to Change the Fulfillment Center View
How to View Completed Tickets
See more
User Menu
Opening the Cash Drawer
How to Enter Tips on a Pre-Authorized Transaction
How to Adjust a Payout/User Out/Tip out
Manually Updating Teesnap Using Self-Service
How to View a Live Department Report
How to View if a Receipt Printer and/or Credit Card Reader is Connected
Entering your User Out (Cash Out)
How to Switch Departments without Logging Out
How to take Petty Cash out of the Drawer
How to View a Live Employee Report
How to View the Audit History
How to Handle Prize Money
How to Edit/Adjust a User Out/Close Out
How to Complete a Pay Out (Petty Cash)
How to Refresh the iPad (Manual Sync)
How to Log Out of the Teesnap App
How to Perform a Cash Tip-Out
See more
Tee Sheet Management
How to Add More than 4 Players to a Reservation
How to Add Players to an Existing Tee Time
How to Remove Players From an Existing Tee Time
How to Quickly Check In a Golfer Using the QR Code on the Tee Sheet
How to Filter Tee Times by 9/18 Holes
How to Repeat a Reservation
How to View Tee Sheet Rates that Include/Exclude Cart Fee (Blue Cart Icon)
How to Process a Refund for a Prepaid Tee Time
How to view Tee Sheet KPI's - Calendar View
How to Make a Group Reservation
How to Change a Tee Time from 9 to 18 holes
How to Block & Unblock Tee Times
How to View the Frequent Players List For a Customer in the Reservation Details Screen
How to Check a Golfer In
How to Move, Cancel & Copy a Tee Time
Tee Sheet Intervals
How to Use the Long Press Shortcut to the Checkout Screen
How to Create a Squeeze Tee Time
How to use the Tee Sheet Calendar
How do I adjust cart usage and green fee type for individual players in a tee time
How to Add Notes To a Tee Time
Club Credit Tutorial for Events, Tournaments, or Leagues
How to View Who Created the Tee Time and the Tee Time Creation Date
How to Create a Tee Time for a New Golfer
How to Move a Tee Time from the Tee Sheet-Drag/Drop
How to Use Cart Numbers on the Tee Sheet
Why does my Tee Sheet say "No Tee Times Found"?
How to Book Tee Times
Reserve & Pay Tee Sheet Shortcut
Group Bookings
How to Issue a Rain Check
How to Update a Guest Name From The Tee Sheet
See more
Customers
How to Edit a Customer Profile
How to Purchase Club Credit on a Customers Account
How to Add a New Program to a Customers Account
How to Enable Auto-Reconciliation
How to Transfer A/R Balances on the iPad
How to Add A Credit Card on File for a Customer
How to Resend a Customer's Verification Email
How to Process an A/R Payment
How to Inactivate a Customer Account
How to make a Customer Inactive
How to Payout from a Customer Account
How do the Blue Profiles on the Customers Account work?
How to Send A/R Statements from the iPad
How to Access a Players Profile from the Reservation Details Screen
How do I update a customers account information?
How to Adjust an A/R Balance
Utilizing Accounts Receivable for Tournaments or Events
How to Enable a Customer's Accounts Receivable
How to Filter Between Active/Inactive and All Customers
How to Reactivate a Customer in Teesnap
How to End/Expire a Program for a Customer
How to Adjust a Customers Club Credit Balance
How to Add a Program (Membership) to a Customer Account
How to Assign an A/R Type
How to Search/Filter a Customers Purchases
How to Find a Current Customer
How to Add a Customer Photo
How to View a Customers Tee Time History
How to Change a Customer's Email Address
How to Add/Create a New Customer
Managing Your Database With Customer Profiles
Which information should I fill out when gathering customer information?
How to Search for a Customer Using the QR Code
How to Input a Customer without an Email Address
See more
Tables
How to Access Dining on the iPad
How to Reserve a Table
How to Change the Number of Covers on a Tab
How to Assign a Table to an Employee
How to Return to the Floor Plans Screen
See more
FAQ
How to Find your Teesnap App Version Number
How to Update the Teesnap App to the Latest Version
Tipping
Print Button From Checkout Screen Tips (Paper Bill Tipping)
Shopping Cart to Checkout Screen Tip
Tab to Checkout with Printed Bill for Tip and Signature
Tab to Checkout iPad Tip
Pre Authorized Tab - Printing a Bill with Tip and Signature Options from Manage Bills Screen
How Tips Are Allocated (Distributed)
See more