---
title: Teesnap App | Support - (844) 458-1032
description: Teesnap App
---

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1. [Support - (844) 458-1032](https://support.teesnap.com/)
2. [Teesnap App](https://support.teesnap.com/teesnap-app)

# Teesnap App

- [Cash Discount Overview & Setup Process](https://support.teesnap.com/cash-discount-vs-surcharge-whats-the-difference)
- [How to transfer existing accounts into Multi-Person Accounts](https://support.teesnap.com/how-to-transfer-existing-accounts-into-multi-person-accounts)
- [How to Setup Primary and Linked A/R Accounts](https://support.teesnap.com/how-to-setup-primary-and-linked-a/r-accounts)

## Tabs

- [How to Import Covers to Another Tab](https://support.teesnap.com/how-to-import-covers-to-another-tab)
- [How to Split a Transaction](https://support.teesnap.com/how-to-split-a-transaction)
- [How to Remove a Cover/Customer from a Tab](https://support.teesnap.com/how-to-remove-customer-cover-from-tab)
- [How to Remove a Bill from a Tab](https://support.teesnap.com/how-to-remove-a-bill-from-a-tab)
- [How to Split a Tab](https://support.teesnap.com/how-to-split-a-tab)
- [How to Change the Name of a Tab](https://support.teesnap.com/how-to-change-the-name-of-a-tab)
- [How to Delete Items from a Tab](https://support.teesnap.com/how-to-delete-products-from-a-tab)
- [How to Search Products in the Tabs Screen](https://support.teesnap.com/how-to-search-products-in-the-tabs-screen)
- [Editing and Managing Bills](https://support.teesnap.com/editing-and-managing-bills)
- [How to Search & Filter Tabs](https://support.teesnap.com/how-to-search-filter-tabs)
- [How to Pre-Authorize a Bill](https://support.teesnap.com/how-to-pre-authorize-a-bill)
- [How to Sell a Gift Card in a Tab](https://support.teesnap.com/how-to-sell-a-gift-card-in-a-tab)
- [How to Add Another Bill to a Tab](https://support.teesnap.com/how-to-add-another-bill-to-a-tab)
- [How to Apply a Promotion to all Items in a Tab](https://support.teesnap.com/how-to-apply-a-promotion-to-all-items-in-a-tab)
- [How to Send an Order to a Fulfillment Center](https://support.teesnap.com/how-to-send-an-order-to-a-fulfillment-center)
- [How to Discount all Items in a Tab](https://support.teesnap.com/how-to-discount-all-items-in-a-tab)
- [How to Discount Individual Items in a Tab](https://support.teesnap.com/how-to-discount-individual-items-in-a-tab)
- [How to Create a Floating Tab](https://support.teesnap.com/how-to-create-a-floating-tab)
- [How to Delete a Tab](https://support.teesnap.com/how-to-delete-a-tab)
- [How to Apply a Promotion to an Individual Item in a Tab](https://support.teesnap.com/how-to-apply-a-promotion-to-an-individual-item-in-a-tab)
- [How to Split a Tab by Cover](https://support.teesnap.com/how-to-split-a-tab-by-cover)
- [How to Print a Customer Bill with a Tip Line](https://support.teesnap.com/how-to-print-a-customer-bill-with-a-tip-line)
- [How to Turn a Table Tab into a Floating Tab](https://support.teesnap.com/how-to-turn-a-table-tab-into-a-floating-tab)
- [How to Change the Employee Assigned to a Tab](https://support.teesnap.com/how-to-change-the-employee-assigned-to-a-tab)
- [How to Create a Tab](https://support.teesnap.com/how-to-create-a-tab)

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## Checkout

- [Using Plastic Gift Cards](https://support.teesnap.com/using-plastic-gift-cards)
- [Partial Payments Work Flow](https://support.teesnap.com/teesnap-5.36.1-release-changes-partial-payments-flow)
- [How to Print a Bill, a Bill with Tip & Signature, or both from the Manage Bills Screen](https://support.teesnap.com/how-to-print-a-bill-a-bill-with-tip-signature-or-both-from-the-manage-bills-screen)
- [Bill Print from Checkout (How to print a bill with tip & signature line from checkout & how to collect tips on that bill)](https://support.teesnap.com/bill-print-from-checkout-how-to-print-a-bill-with-tip-signature-line-from-checkout-how-to-collect-tips-on-that-bill)
- [How to Collect a Digital Tip](https://support.teesnap.com/how-to-collect-a-digital-tip)
- [How to Process a Tippable Transaction with No Tip](https://support.teesnap.com/how-to-process-a-tippable-transaction-with-no-tip)
- [How to Reverse a Transaction in Checkout](https://support.teesnap.com/how-to-reverse-a-transaction-in-checkout)
- [Tip Flow](https://support.teesnap.com/new-tip-flow-5.38.0-release)
- [Credit Card Surcharge FAQ's](https://support.teesnap.com/credit-card-surcharge)
- [How to Zero Out Gift Card Balances](https://support.teesnap.com/how-to-zero-out-gift-card-balances)
- [How to enable and use Club Credit and Gift Card money for tips](https://support.teesnap.com/how-to-enable-club-credit-and-gift-card-tipping)
- [How to Override the Price of an Item In a Tab](https://support.teesnap.com/how-to-override-the-price-of-an-item-in-a-tab)
- [How to Make a Transaction Tax-Exempt](https://support.teesnap.com/how-to-make-a-transaction-tax-exempt)
- [How to Process a Payment to an A/R Account](https://support.teesnap.com/a/r-account-payment)
- [How to Process a Cash Transaction](https://support.teesnap.com/how-to-process-a-cash-transaction)
- [How to Search for Products in the Shopping Cart](https://support.teesnap.com/how-to-search-for-products-in-the-checkout-screen)
- [How to Change the Quantity of an Item In the Checkout Screen](https://support.teesnap.com/how-to-change-the-quantity-of-an-item-in-the-checkout-screen)
- [How to Sell a Gift Card](https://support.teesnap.com/how-to-sell-a-gift-card)
- [How to delete an item from the shopping cart](https://support.teesnap.com/how-to-delete-an-item-from-the-shopping-cart)
- [How to apply a discount to an individual product in the Cart](https://support.teesnap.com/how-to-discount-an-individual-product-in-the-shopping-cart)
- [How to Discount All Products in the Shopping Cart](https://support.teesnap.com/how-to-discount-all-products-in-the-shopping-cart)
- [How to Process a Sale from the Checkout Screen](https://support.teesnap.com/how-to-process-a-sale-from-the-checkout-screen)
- [How to Use Club Credit as Payment](https://support.teesnap.com/how-to-use-club-credit-as-payment)
- [How to Create a Tab from the Checkout Screen](https://support.teesnap.com/how-do-i-create-a-tab-from-the-checkout-screen)
- [How to Reorganize Display Categories in the Shopping Cart](https://support.teesnap.com/how-to-reorganize-display-categories-in-the-shopping-cart)
- [How to Create a New Customer from the Checkout Screen](https://support.teesnap.com/how-to-create-a-new-customer-from-the-checkout-screen)
- [How to Remove a Discount that has been Applied](https://support.teesnap.com/how-to-remove-a-discount-that-has-been-applied)
- [How to Apply a Discount to the Entire Cart](https://support.teesnap.com/how-do-i-apply-a-discount-to-the-whole-checkout-screen-)
- [How to Search for a Customer in the Checkout Screen](https://support.teesnap.com/how-to-search-for-a-customer-in-the-checkout-screen)
- [How to Complete a Partial Refund](https://support.teesnap.com/how-to-complete-a-partial-refund)
- [How to Override the Price of an Item in the Shopping Cart](https://support.teesnap.com/how-to-override-the-price-of-an-item-in-the-shopping-cart)
- [How to Empty the Shopping Cart](https://support.teesnap.com/how-to-empty-the-shopping-cart)
- [How to Search for a Customer by QR code in the Checkout Screen](https://support.teesnap.com/how-to-search-for-a-customer-by-qr-code-in-the-checkout-screen)
- [How to Checkout a Customer as a Guest](https://support.teesnap.com/how-to-checkout-a-customer-as-a-guest)
- [How to Process a Check Transaction](https://support.teesnap.com/how-to-process-a-check-transaction)
- [Gift Card Promotion - Selling a Gift Card with additional value on it.](https://support.teesnap.com/gift-card-promotion-selling-a-gift-card-with-additional-value-on-it-)
- [How to Apply a Gift Card](https://support.teesnap.com/how-do-i-apply-a-gift-card)
- [Troubleshooting a Credit Card Reader](https://support.teesnap.com/troubleshooting-a-credit-card-reader)
- [How to Tax Exempt a Sale](https://support.teesnap.com/how-to-tax-exempt-a-sale)

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## Purchases

- [Processing Online Store Sales and Returns](https://support.teesnap.com/how-to-process-online-returns)
- [Open Bills](https://support.teesnap.com/open-bills)
- [How to Print a Rain Check Receipt](https://support.teesnap.com/how-to-print-a-rain-check-receipt)
- [How to Reprint or Resend a Receipt](https://support.teesnap.com/how-to-reprint-or-resend-a-receipt)
- [How to Refund a Transaction](https://support.teesnap.com/how-to-refund-a-transaction)

## Tickets

- [How to use the Digital Fulfillment Center](https://support.teesnap.com/how-to-use-the-digital-fulfillment-center)
- [How to Reprint a Ticket](https://support.teesnap.com/how-to-reprint-a-ticket)
- [How to add a Custom Modifier Note](https://support.teesnap.com/how-to-add-a-custom-modifier-note)
- [How to View Current Tickets](https://support.teesnap.com/how-to-view-current-tickets)
- [How to Change the Fulfillment Center View](https://support.teesnap.com/how-to-change-the-fulfillment-center-view)
- [How to View Completed Tickets](https://support.teesnap.com/how-to-view-completed-tickets)

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## User Menu

- [Opening the Cash Drawer](https://support.teesnap.com/opening-the-cash-drawer)
- [How to Enter Tips on a Pre-Authorized Transaction](https://support.teesnap.com/how-to-enter-tips-on-a-pre-authorized-transaction)
- [How to Adjust a Payout/User Out/Tip out](https://support.teesnap.com/how-to-adjust-a-payout-user-out-tip-out)
- [Manually Updating Teesnap Using Self-Service](https://support.teesnap.com/manually-updating-teesnap-using-self-service)
- [How to View a Live Department Report](https://support.teesnap.com/how-to-view-a-live-department-report)
- [How to View if a Receipt Printer and/or Credit Card Reader is Connected](https://support.teesnap.com/how-to-view-if-a-receipt-printer-and-or-credit-card-reader-is-connected)
- [Entering your User Out (Cash Out)](https://support.teesnap.com/entering-your-user-out-cash-out-)
- [How to Switch Departments without Logging Out](https://support.teesnap.com/how-to-switch-departments-without-logging-out)
- [How to take Petty Cash out of the Drawer](https://support.teesnap.com/how-to-take-petty-cash-out-of-the-drawer)
- [How to View a Live Employee Report](https://support.teesnap.com/how-to-view-a-live-employee-report)
- [How to View the Audit History](https://support.teesnap.com/how-to-view-the-audit-history)
- [How to Handle Prize Money](https://support.teesnap.com/hc/en-us/articles/10646415852685-how-to-handle-prize-money-)
- [How to Edit/Adjust a User Out/Close Out](https://support.teesnap.com/how-to-edit-a-user-out)
- [How to Complete a Pay Out (Petty Cash)](https://support.teesnap.com/how-to-complete-a-pay-out)
- [How to Refresh the iPad (Manual Sync)](https://support.teesnap.com/how-to-refresh-the-ipad-manual-sync-)
- [How to Log Out of the Teesnap App](https://support.teesnap.com/how-to-log-out-of-the-teesnap-app)
- [How to Perform a Cash Tip-Out](https://support.teesnap.com/how-to-perform-a-cash-tip-out)

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## Tee Sheet Management

- [How to Use the Teesheet Column View on the iPad](https://support.teesnap.com/column-view-on-the-ipad)
- [Teesheet and Simulator Section Colors](https://support.teesnap.com/teesheet-color-options)
- [How to Book Tee Times](https://support.teesnap.com/how-to-book-tee-times-video)
- [Reserve & Pay Tee Sheet Shortcut](https://support.teesnap.com/jump-to-cart-and-reserve-pay)
- [How to Issue a Rain Check](https://support.teesnap.com/how-to-issue-a-rain-check)
- [How to Update a Guest Name From The Tee Sheet](https://support.teesnap.com/how-to-update-a-guest-name-from-the-tee-sheet)
- [How to Disable Auto-Sending of Tee Time Confirmation Emails](https://support.teesnap.com/how-to-disable)
- [How to Create a Group Reservation](https://support.teesnap.com/how-do-i-add-more-than-4-players-to-a-reservation-)
- [How to Add Players to an Existing Tee Time](https://support.teesnap.com/how-to-add-players-to-an-existing-tee-time)
- [How to Remove Players From an Existing Tee Time](https://support.teesnap.com/how-to-remove-players-from-an-existing-tee-time)
- [How to Quickly Check In a Golfer Using the QR Code on the Tee Sheet](https://support.teesnap.com/how-to-quickly-check-in-a-golfer-using-the-qr-code-on-the-tee-sheet)
- [How to Filter Tee Times by 9/18 Holes](https://support.teesnap.com/how-to-filter-tee-times-by-9-18-holes)
- [How to Repeat a Reservation](https://support.teesnap.com/how-to-repeat-a-reservation)
- [How to View Tee Sheet Rates that Include/Exclude Cart Fee (Blue Cart Icon)](https://support.teesnap.com/how-to-view-tee-sheet-rates-that-include-exclude-cart-fee-blue-cart-icon-)
- [How to Process a Refund for a Prepaid Tee Time](https://support.teesnap.com/how-to-process-a-refund-for-a-prepaid-tee-time)
- [How to view Tee Sheet KPI's - Calendar View](https://support.teesnap.com/how-to-view-tee-sheet-kpi-s-calendar-view)
- [How to Make a Group Reservation](https://support.teesnap.com/how-to-make-a-group-reservation)
- [How to Change a Tee Time from 9 to 18 holes](https://support.teesnap.com/how-do-i-change-a-tee-time-from-9-to-18-holes-)
- [How to Block & Unblock Tee Times](https://support.teesnap.com/how-to-block-unblock-tee-times)
- [How to Change a Guest to a Customer from the Tee Sheet](https://support.teesnap.com/how-to-change-a-guest-to-a-customer-from-the-tee-sheet)
- [How to View the Frequent Players List For a Customer in the Reservation Details Screen](https://support.teesnap.com/how-to-view-the-frequent-players-list-for-a-customer-in-the-reservation-details-screen)
- [How to Check a Golfer In](https://support.teesnap.com/how-to-check-in-a-golfer)
- [How to Move, Cancel & Copy a Tee Time](https://support.teesnap.com/how-to-move-cancel-copy-a-tee-time)
- [Tee Sheet Intervals](https://support.teesnap.com/tee-sheet-intervals)
- [How to Use the Long Press Shortcut to the Checkout Screen](https://support.teesnap.com/how-to-use-the-long-press-shortcut-to-the-checkout-screen)
- [How to Create a Squeeze Tee Time](https://support.teesnap.com/how-to-create-a-squeeze-tee-time)
- [How to use the Tee Sheet Calendar](https://support.teesnap.com/how-to-use-the-tee-sheet-calendar)
- [How do I adjust cart usage and green fee type for individual players in a tee time](https://support.teesnap.com/how-do-i-adjust-cart-usage-and-green-fee-type-for-individual-players-in-a-tee-time)
- [How to Add Notes To a Tee Time](https://support.teesnap.com/how-to-add-notes-to-a-tee-time)
- [Club Credit Tutorial for Events, Tournaments, or Leagues](https://support.teesnap.com/club-credit-tutorial-for-events-tournaments-or-leagues)
- [How to View Who Created the Tee Time and the Tee Time Creation Date](https://support.teesnap.com/how-to-view-who-created-the-tee-time-and-the-tee-time-creation-date)
- [How to Create a Tee Time for a New Golfer](https://support.teesnap.com/how-to-create-a-tee-time-for-a-new-golfer)
- [How to Move a Tee Time from the Tee Sheet-Drag/Drop](https://support.teesnap.com/how-to-move-a-tee-time-from-the-tee-sheet-drag-drop)
- [How to Use Cart Numbers on the Tee Sheet](https://support.teesnap.com/how-to-use-cart-numbers-on-the-tee-sheet)
- [Why does my Tee Sheet say "No Tee Times Found"?](https://support.teesnap.com/why-does-my-tee-sheet-say-no-tee-times-found)

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## Customers

- [Customer Notes](https://support.teesnap.com/customer-notes)
- [Managing Your Database With Customer Profiles](https://support.teesnap.com/managing-your-database-with-customer-profiles)
- [Which information should I fill out when gathering customer information?](https://support.teesnap.com/which-information-should-i-fill-out-when-gathering-customer-information)
- [How to Search for a Customer Using the QR Code](https://support.teesnap.com/how-to-search-for-a-customer-using-the-qr-code)
- [How to Input a Customer without an Email Address](https://support.teesnap.com/customer-without-email-address)
- [Selling And Redeeming Digital Punch Passes (Video)](https://support.teesnap.com/selling-and-redeeming-digital-punch-passes-video)
- [How to Edit a Customer Profile](https://support.teesnap.com/how-to-edit-customer-profile)
- [How to Purchase Club Credit on a Customers Account](https://support.teesnap.com/how-to-purchase-club-credit-on-a-customers-account)
- [How to Add a New Program to a Customers Account](https://support.teesnap.com/how-to-add-a-new-program-to-a-customers-account)
- [How to Enable Auto-Reconciliation](https://support.teesnap.com/how-to-enable-auto-reconciliation)
- [How to Transfer A/R Balances on the iPad](https://support.teesnap.com/how-to-transfer-a-r-balances-on-the-ipad)
- [How to Add A Credit Card on File for a Customer](https://support.teesnap.com/how-to-add-a-credit-card-on-file-for-a-customer)
- [How to Resend a Customer's Verification Email](https://support.teesnap.com/how-to-resend-a-customer-s-verification-email)
- [How to Process an A/R Payment](https://support.teesnap.com/how-to-process-an-a-r-payment)
- [How to Inactivate a Customer Account](https://support.teesnap.com/how-to-inactivate-a-customer-account)
- [How to make a Customer Inactive](https://support.teesnap.com/how-to-make-a-customer-inactive)
- [How to Payout from a Customer Account](https://support.teesnap.com/how-to-payout-from-a-customer-account)
- [How do the Blue Profiles on the Customers Account work?](https://support.teesnap.com/how-do-the-blue-profiles-on-the-customers-account-work-)
- [How to Send A/R Statements from the iPad](https://support.teesnap.com/how-to-send-a-r-statements-from-the-ipad)
- [How to Access a Players Profile from the Reservation Details Screen](https://support.teesnap.com/how-to-access-a-players-profile-from-the-reservation-details-screen)
- [How do I update a customers account information?](https://support.teesnap.com/how-do-i-update-a-customers-account-information-)
- [How to Adjust an A/R Balance](https://support.teesnap.com/how-to-adjust-an-a-r-balance)
- [Utilizing Accounts Receivable for Tournaments or Events](https://support.teesnap.com/utilizing-accounts-receivable-for-tournaments-or-events)
- [How to Enable a Customer's Accounts Receivable](https://support.teesnap.com/how-to-enable-a-customer-s-accounts-receivable)
- [How to Filter Between Active/Inactive and All Customers](https://support.teesnap.com/how-to-filter-between-active-inactive-and-all-customers)
- [How to Reactivate a Customer in Teesnap](https://support.teesnap.com/how-to-reactivate-a-customer-in-teesnap)
- [How to End/Expire a Program for a Customer](https://support.teesnap.com/how-to-end-expire-a-program-for-a-customer-)
- [How to Adjust a Customers Club Credit Balance](https://support.teesnap.com/how-to-adjust-a-customers-club-credit-balance)
- [How to Add a Program (Membership) to a Customer Account](https://support.teesnap.com/how-to-add-a-program-membership-to-a-customer-account)
- [How to Assign an A/R Type](https://support.teesnap.com/how-to-assign-an-a-r-type)
- [How to Search/Filter a Customers Purchases](https://support.teesnap.com/how-to-search-filter-a-customers-purchases)
- [How to Find a Current Customer](https://support.teesnap.com/how-to-find-a-current-customer)
- [How to Add a Customer Photo](https://support.teesnap.com/how-to-add-a-customer-photo)
- [How to View a Customers Tee Time History](https://support.teesnap.com/how-to-view-a-customers-tee-time-history)
- [How to Change a Customer's Email Address](https://support.teesnap.com/how-to-change-a-customer-s-email-address)
- [How to Add/Create a New Customer](https://support.teesnap.com/hc/en-us/articles/10673495526797-how-to-add-create-a-new-customer)

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## Tables

- [How to Access Dining on the iPad](https://support.teesnap.com/how-to-access-dining-on-the-ipad)
- [How to Reserve a Table](https://support.teesnap.com/how-to-reserve-a-table)
- [How to Change the Number of Covers on a Tab](https://support.teesnap.com/how-to-change-the-number-of-covers-on-a-tab)
- [How to Assign a Table to an Employee](https://support.teesnap.com/how-to-assign-a-table-to-an-employee)
- [How to Return to the Floor Plans Screen](https://support.teesnap.com/how-to-return-to-the-floor-plans-screen)

## FAQ

- [How to Find your Teesnap App Version Number](https://support.teesnap.com/how-to-find-your-teesnap-app-version-number)
- [How to Update the Teesnap App to the Latest Version](https://support.teesnap.com/how-to-update-the-teesnap-app-to-the-latest-version)

## Tipping

- [Print Button From Checkout Screen Tips (Paper Bill Tipping)](https://support.teesnap.com/print-button-from-checkout-screen)
- [Shopping Cart to Checkout Screen Tip](https://support.teesnap.com/shopping-cart-mobile-tip)
- [Tab to Checkout with Printed Bill for Tip and Signature](https://support.teesnap.com/tab-to-checkout-then-print-tip-and-signature)
- [Tab to Checkout iPad Tip](https://support.teesnap.com/tab-to-checkout-ipad-tip)
- [Pre Authorized Tab - Printing a Bill with Tip and Signature Options from Manage Bills Screen](https://support.teesnap.com/pre-auth-tab-with-bill-tip-and-signature)
- [How Tips Are Allocated (Distributed)](https://support.teesnap.com/tip-allocation-diagram)
- [Tips By Logged in User](https://support.teesnap.com/tips-by-logged-in-user)

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- [Teesnap App](https://support.teesnap.com/teesnap-app#main-content)

    - [Tabs](https://support.teesnap.com/teesnap-app#tabs)
    - [Checkout](https://support.teesnap.com/teesnap-app#checkout)
    - [Purchases](https://support.teesnap.com/teesnap-app#purchases)
    - [Tickets](https://support.teesnap.com/teesnap-app#tickets)
    - [User Menu](https://support.teesnap.com/teesnap-app#user-menu)
    - [Tee Sheet Management](https://support.teesnap.com/teesnap-app#tee-sheet-management)
    - [Customers](https://support.teesnap.com/teesnap-app#customers)
    - [Tables](https://support.teesnap.com/teesnap-app#tables)
    - [FAQ](https://support.teesnap.com/teesnap-app#faq)
    - [Tipping](https://support.teesnap.com/teesnap-app#tipping)
- [Teesnap Administrative Portal](https://support.teesnap.com/teesnap-administrative-portal#main-content)

    - [Manufacturers](https://support.teesnap.com/teesnap-administrative-portal#manufacturers)
    - [Fulfillment Centers](https://support.teesnap.com/teesnap-administrative-portal#fulfillment-centers)
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