--- title: How to Input a Customer without an Email Address description: Short Answer:  When inputting the customer's email, make sure it ends with "@example.com." For example, John Smith's email will be john.smith@example.com. Long Answer:  Since Teesnap requires you to e --- [Skip to content](https://support.teesnap.com/customer-without-email-address#main-content) English Show submenu for translations [Create a Support Ticket](https://support.teesnap.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.teesnap.com/tickets-view?hsLang=en) [![Untitled design (86)](https://support.teesnap.com/hs-fs/hubfs/Untitled%20design%20(86).png?width=240&height=55&name=Untitled%20design%20(86).png)](https://support.teesnap.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Create a Support Ticket](https://support.teesnap.com/kb-tickets/new) - [Customer portal](https://support.teesnap.com/tickets-view) - [Go to www.teesnap.com](https://www.teesnap.com/) [Go to www.teesnap.com](https://www.teesnap.com/?hsLang=en) Teesnap Knowledge Center - There are no suggestions because the search field is empty. 1. [Support - (844) 458-1032](https://support.teesnap.com/?hsLang=en) 2. [Teesnap App](https://support.teesnap.com/teesnap-app?hsLang=en) 3. [Customers](https://support.teesnap.com/teesnap-app?hsLang=en#customers) # How to Input a Customer without an Email Address **Short Answer:**  When inputting the customer's email, make sure it ends with "@example.com." For example, John Smith's email will be john.smith@example.com. **Long Answer:**  Since Teesnap requires you to enter an email address when creating a customer record, this can place you in a dilemma if you need to create a customer record and do not have his or her email address.  The simplest solution is to create a fake email address so that you are able to successfully create the customer, and get their email at a later time.  However, you should take care in crafting a fake email address, as the email address you create may actually be a valid email address owned by someone else, compromising the security of the customer’s account.  To create a “safe” fake email address, you have the ability to use the “@example.com” domain name. This domain has been set aside by the internet authority for these purposes.  If an email is sent to “@example.com,” the recipient or a potentially malicious 3rd party will never receive the email.  For example, if you are creating a fake email address for Bob Jones, Teesnap recommends you use something similar to “bob.jones@example.com”, and this will serve as a safe placeholder until you can successfully acquire Bob Jones’ actual email address. It is important to note that you may only assign one [bob.jones@example.com](mailto:bob.jones@example.com)in our system. 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