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How to Add & Delete Customer Profiles

In this article, we walk through how to Add and Delete Customer Profiles. 

How to Add a Customer Profile:

1.  In the Admin Portal, select Add under the Customer Profiles section. Screen_Shot_2022-07-15_at_2.35.22_PM.png

2. The Add Customer Profile window will appear. Enter a profile name, such as Senior, Junior, or Member, then click Save before proceeding.

Here is a description of each toggle:

Standard Profile Type: The longest advance booking window is applied, whether it comes from an assigned profile or the default booking window. (Online Bookings Only)

Restricted Profile Type:  A Restricted profile always takes priority. If a golfer has a Restricted profile, only its advance booking window is used. All other assigned profiles and the default booking window are ignored. (Online Bookings Only)

Member: When a profile is flagged as a member, an "M" is displayed next to the customer's name.

Pre-Pay Exempt: If you require online tee times to be prepaid, you can exempt certain profiles from this requirement. 

Payout: Use this for special tournament or event profiles when the proceeds from a purchased product are applied to the tournament's or event's Club Credit balance, allowing the funds to be used to pay out tournament winners.

Override Option:  Allows this profile to appear in the dropdown menu on the tee time reservation screen.

Screenshot 2026-08-06 at 2.28.16 PM

3. You will return to the admin dashboard, where your newly added profiles will appear.

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To DELETE profiles, follow the steps below:

1. Click on the grey pencil icon associated with the profile you want to delete. 

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2. The "edit customer profile" window will appear. Click DELETE in the lower-right-hand corner of the window to remove this profile from your property. 

If you have any customers in your database with the profile in use or the profile is assigned to a program, you will be prompted with an error message. The profile will need to be unassigned from all customer accounts in order to be deleted. 

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If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032