---
title: How to make a Customer Inactive
description: 1. Select customers at the bottom of the page.     2. Search for your customer in the search bar at the top of the page. Then in the bottom portion of the customer dashboard tap make inactive.    3. T
---

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# How to make a Customer Inactive

## This article will explain how to make a customer inactive.

1\. Select ***customers*** at the bottom of the page. 

![IMG\_0413.JPG](https://support.teesnap.com/hubfs/Knowledge%20Base%20Import/11517638178957.jpeg)

 

2\. Search for your customer in the search bar at the top of the page. Then in the bottom portion of the customer dashboard ***tap make inactive***.

![IMG\_0414.JPG](https://support.teesnap.com/hubfs/Knowledge%20Base%20Import/11517646458381.jpeg)

 

3\. The red arrow indicates this customer is currently ***inactive.***

***![IMG\_0415.JPG](https://support.teesnap.com/hubfs/Knowledge%20Base%20Import/11517646830477.jpeg)***

 

 

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