How to Process a Gift Card with Less Funds than the Transaction Total

1. Start by adding your products to the cart as normal and select CHECKOUT once all products are in the cart.

2. If desired, add a guest to the transaction by searching your customer database. If no specific customer is desired, the system will default to GUEST.

3. Tap on the OTHER payment method and select Gift Card/Rain Check.

4. Enter the GIFT CARD NUMBER and select DONE.

5. Tap on the SUBMIT button to process the payment.

6. If the Gift Card value doesn't cover the total sale, a Bill Unpaid message will appear, alerting you that an additional form of payment must be selected. 

7. Select the payment type the customer will be using for the remaining balance and tap Submit.

8. The transaction is complete. Tap how the customer would like their receipt delivered. If a receipt is not necessary tap the "X" in the top right corner.

If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032.