How to Process a Refund for a Prepaid Tee Time

To refund a prepaid reservation, navigate to the reservation on the tee sheet. Open the Reservation Details by tapping on the tee time. 

Next, perform a left-to-right swipe on the player you wish to refund and select Profile.

In the player profile, go to the Transactions tab. Find the transaction, select it, and tap "Issue Refund".

Select the rate and cart fee (if applicable) and tap "Process Refund".

Enter the ID of a user with refund permissions, then confirm that the refund was completed successfully.

Please reach out to Teesnap Support if you have any questions - 844-458-1032 or support.teesnap.com