This article will explain how to use the print button at the checkout screen to print a paper bill to present to the guest and allow them to add the tip & signature.
1. After adding the appropriate items to your cart, click checkout in the bottom right corner of the screen.
2. After adding the appropriate customer to the transaction, we tapped on A/R to process this as an A/R charge.
3. Press the green submit button to apply this purchase to the member's A/R account.
4. Once the green check mark appears, you will be able to add a tip via the blue tips screen, tap no tip, reverse the payment or PRINT a merchant and customer copy of the bill to manually add a tip to the transaction. In our case, we tapped the grey PRINT button.
5. After pressing the print button you will automatically return to an empty shopping cart with the following "Print Successful, transaction moved to the enter tips screen" message as shown below.
6. Below are the printed merchant and customer bill copies for tip additions/signature from the customer.
7. To access the enter tips screen, click the user icon in the top left corner of the screen, then click on ENTER TIPS at the bottom of the menu.
8. At the enter tips screen you will see the most recent transaction with pending tips, in the TIP box you will enter the value the guest left on the paper copy here.
9. In our example below we added a $3 tip to the $13.50 for a total of $16.50. To submit this bill, press the green submit button in the bottom right corner of the screen.
10. The "Tip Successful" message will appear at the bottom of the screen.
The tip will be recorded to the employee who is logged in when the print button was originally selected NOT the employee who is logged in at the time of entering the tip.
If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032