This article will walk through a shopping cart to checkout screen tip transaction with the assumption that credit card and A/R tips can be pulled out of the register as CASH at the end of the shift.
1. After adding products to the cart, click checkout in the bottom right corner of the screen.
2. Begin searching for a customer name, then click done to lock the customer into the purchase.
3. Next, tap on the A/R tender type.
4. To process an A/R payment, tap the green submit button.
5. Next, the call to action buttons will appear where you can select tip, no tip, print, or reverse. In our case, we tapped the TIP button.
6. At this point you will allow the customer to add their preferred tip, we selected custom tip.
7. The customer inputs a $4 tip, signs, and then clicks the APPROVE button at the bottom of the page.
8. After entering the tip, the employee will enter their 4-digit user ID and click go.
The tip entered at this time will be recorded under the Employee ID entered.
9. The blue receipt screen will appear to print and or email a receipt, click send to do so.
10. Upon returning to the application, click on the user icon in the top left corner of the screen and then click TIP OUT to see how much cash needs to be pulled out of the drawer.
11. In this case, you will see that the total tips due are $4, you can open the cash drawer, take $4 out, and then click submit in the top right corner to complete the tip out.
12. Within the employee reports section of the Teesnap App for this employee you can see their total sales and recorded tips associated with the transaction above.
13. Below is a screenshot of a tips report from the admin portal. You can see that the employee, Greg Blackwell received a $4 tip that day.
If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032