Teesnap 5.36.1 Release Changes - Partial Payments Flow

This video & article will show the changes to partial payments in the checkout screen of the Teesnap App

In the 5.36.1 Release, there are two changes made to the partial payments flow in the checkout screen. 

1. When a partial payment has been submitted, you will not be able to leave the checkout screen until the entire amount has been paid or the partial payment has been reversed. This is to help ensure that employees are not leaving the cart with a partially paid transaction. 

2. For partial payments, you will have to submit a payment prior to selecting another tender. 

The new flow is shown below: 

IMG_0592As shown in the example above, the other payment tenders have been disabled. 

Once you submit the payment, the other tenders will become available and a pop-up will appear reminding you to complete the bill. 


If you attempt to leave the checkout screen before finalizing the total bill, a pop-up will appear reminding you to complete the bill. (Shown Below) 

Screenshot 2024-04-22 at 1.47.44 PM

If you need to leave the checkout screen, you must reverse the completed partial transaction. To do so, select Reverse and Continue. (Shown below) 

Screenshot 2024-04-22 at 1.50.06 PM

Once the payment has been reversed, you'll be able to exit the checkout screen. 

Screenshot 2024-04-22 at 1.51.06 PM

If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032.