--- title: Partial Payments Work Flow description: This video & article will show the changes to partial payments in the checkout screen of the Teesnap App --- [Skip to content](https://support.teesnap.com/teesnap-5.36.1-release-changes-partial-payments-flow#main-content) English Show submenu for translations [Create a Support Ticket](https://support.teesnap.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.teesnap.com/tickets-view?hsLang=en) [![Untitled design (86)](https://support.teesnap.com/hs-fs/hubfs/Untitled%20design%20(86).png?width=240&height=55&name=Untitled%20design%20(86).png)](https://support.teesnap.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Create a Support Ticket](https://support.teesnap.com/kb-tickets/new) - [Customer portal](https://support.teesnap.com/tickets-view) - [Go to www.teesnap.com](https://www.teesnap.com/) [Go to www.teesnap.com](https://www.teesnap.com/?hsLang=en) Teesnap Knowledge Center - There are no suggestions because the search field is empty. 1. [Support - (844) 458-1032](https://support.teesnap.com/?hsLang=en) 2. [Teesnap App](https://support.teesnap.com/teesnap-app?hsLang=en) 3. [Checkout](https://support.teesnap.com/teesnap-app?hsLang=en#checkout) # Partial Payments Work Flow ## This video & article will show the changes to partial payments in the checkout screen of the Teesnap App 1. When a partial payment has been submitted, you will not be able to leave the checkout screen until the entire amount has been paid or the partial payment has been reversed. *This is to help ensure that employees are not leaving the cart with a partially paid transaction. * 2. For partial payments, you will have to submit a payment prior to selecting another tender.    --- The new flow is shown below:  ![IMG_0592](https://support.teesnap.com/hs-fs/hubfs/IMG_0592.png?width=670&height=503&name=IMG_0592.png)As Shown in the example above, the other payment tenders have been disabled.  Once you submit the payment, the other tenders will become available and a pop-up will appear reminding you to complete the bill.  ![IMG_0593](https://support.teesnap.com/hs-fs/hubfs/IMG_0593.png?width=670&height=503&name=IMG_0593.png) If you attempt to leave the checkout screen before finalizing the total bill, a pop-up will appear reminding you to complete the bill. (Shown Below)  ![Screenshot 2024-04-22 at 1.47.44 PM](https://support.teesnap.com/hs-fs/hubfs/Screenshot%202024-04-22%20at%201.47.44%20PM.png?width=670&height=503&name=Screenshot%202024-04-22%20at%201.47.44%20PM.png) If you need to leave the checkout screen, you must reverse the completed partial transaction. To do so, select *Reverse* and *Continue*. (Shown below)  ![Screenshot 2024-04-22 at 1.50.06 PM](https://support.teesnap.com/hs-fs/hubfs/Screenshot%202024-04-22%20at%201.50.06%20PM.png?width=670&height=503&name=Screenshot%202024-04-22%20at%201.50.06%20PM.png) Once the payment has been reversed, you'll be able to exit the checkout screen.  ![Screenshot 2024-04-22 at 1.51.06 PM](https://support.teesnap.com/hs-fs/hubfs/Screenshot%202024-04-22%20at%201.51.06%20PM.png?width=670&height=503&name=Screenshot%202024-04-22%20at%201.51.06%20PM.png) --- **If you have any questions, please do not hesitate to reach out to Teesnap Support by emailing us at support@teesnap.com or calling 844-458-1032** - [Teesnap App](https://support.teesnap.com/teesnap-app?hsLang=en#main-content) - [Tabs](https://support.teesnap.com/teesnap-app?hsLang=en#tabs) - [Checkout](https://support.teesnap.com/teesnap-app?hsLang=en#checkout) - [Purchases](https://support.teesnap.com/teesnap-app?hsLang=en#purchases) - [Tickets](https://support.teesnap.com/teesnap-app?hsLang=en#tickets) - 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