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Teesnap App
Tabs
- How to Import Covers to Another Tab
- How to Split a Transaction
- How to Remove a Cover/Customer from a Tab
- How to Pre-Authorize a Floating Tab
- How to Remove a Bill from a Tab
- How to Split a Tab
- How to Change the Name of a Tab
- How to Delete Items from a Tab
- How to Search Products in the Tabs Screen
- Editing and Managing Bills
- How to Search & Filter Tabs
- How to Pre-Authorize a Bill
- How to Sell a Gift Card in a Tab
- How to Add Another Bill to a Tab
- How to Apply a Promotion to all Items in a Tab
- How to Send an Order to a Fulfillment Center
- How to Discount all Items in a Tab
- How to Discount Individual Items in a Tab
- How to Create a Floating Tab
- How to Delete a Tab
- How to Apply a Promotion to an Individual Item in a Tab
- How to Split a Tab by Cover
- How to Split an Individual Item in a Tab
- How to Print a Customer Bill with a Tip Line
- How to Turn a Table Tab into a Floating Tab
- How to Change the Employee Assigned to a Tab
- How to Create a Tab
Checkout
- Using Plastic Gift Cards
- Teesnap 5.36.1 Release Changes - Partial Payments Flow
- How to Print a Bill, a Bill with Tip & Signature, or both from the Manage Bills Screen
- Bill Print from Checkout (How to print a bill with tip & signature line from checkout & how to collect tips on that bill)
- How to Collect a Digital Tip
- How to Process a Tippable Transaction with No Tip
- How to Reverse a Transaction in Checkout
- New Tip Flow - 5.38.0 Release
- Credit Card Surcharge FAQ's
- How to Zero Out Gift Card Balances
- How to enable and use Club Credit and Gift Card money for tips
- How to Override the Price of an Item In a Tab
- How to Make a Transaction Tax-Exempt
- How to Process a Payment to an A/R Account
- How to Process a Cash Transaction
- How to Search for Products in the Shopping Cart
- How to Change the Quantity of an Item In the Checkout Screen
- How to Sell a Gift Card
- How to delete an item from the shopping cart
- How to apply a discount to an individual product in the Cart
- How to Discount All Products in the Shopping Cart
- How to Process a Sale from the Checkout Screen
- How to Use Club Credit as Payment
- How to Create a Tab from the Checkout Screen
- How to Reorganize Display Categories in the Shopping Cart
- How to Create a New Customer from the Checkout Screen
- How to Remove a Discount that has been Applied
- How to Apply a Discount to the Entire Cart
- How to Search for a Customer in the Checkout Screen
- How to Complete a Partial Refund
- How to Override the Price of an Item in the Shopping Cart
- How to Empty the Shopping Cart
- How to Search for a Customer by QR code in the Checkout Screen
- How to Checkout a Customer as a Guest
- How to Process a Check Transaction
- Gift Card Promotion - Selling a Gift Card with additional value on it.
- How to Apply a Gift Card
- Troubleshooting a Credit Card Reader
- How to Tax Exempt a Sale
Purchases
Tickets
User Menu
- Opening the Cash Drawer
- How to Enter Tips on a Pre-Authorized Transaction
- How to Adjust a Payout/User Out/Tip out
- Manually Updating Teesnap Using Self-Service
- How to View a Live Department Report
- How to View if a Receipt Printer and/or Credit Card Reader is Connected
- Entering your User Out (Cash Out)
- How to Switch Departments without Logging Out
- How to take Petty Cash out of the Drawer
- How to View a Live Employee Report
- How to View the Audit History
- How to Handle Prize Money
- How to Edit/Adjust a User Out/Close Out
- How to Complete a Pay Out (Petty Cash)
- How to Refresh the iPad (Manual Sync)
- How to Log Out of the Teesnap App
- How to Perform a Cash Tip-Out
Tee Sheet Management
- How to Book Tee Times
- Reserve & Pay Tee Sheet Shortcut
- Group Bookings
- How to Issue a Rain Check
- How to Update a Guest Name From The Tee Sheet
- How to Disable Auto-Sending of Tee Time Confirmation Emails
- How to Add More than 4 Players to a Reservation
- How to Add Players to an Existing Tee Time
- How to Remove Players From an Existing Tee Time
- How to Quickly Check In a Golfer Using the QR Code on the Tee Sheet
- How to Filter Tee Times by 9/18 Holes
- How to Repeat a Reservation
- How to View Tee Sheet Rates that Include/Exclude Cart Fee (Blue Cart Icon)
- How to Process a Refund for a Prepaid Tee Time
- How to view Tee Sheet KPI's - Calendar View
- How to Make a Group Reservation
- How to Change a Tee Time from 9 to 18 holes
- How to Block & Unblock Tee Times
- How to View the Frequent Players List For a Customer in the Reservation Details Screen
- How to Check a Golfer In
- How to Move, Cancel & Copy a Tee Time
- Tee Sheet Intervals
- How to Use the Long Press Shortcut to the Checkout Screen
- How to Create a Squeeze Tee Time
- How to use the Tee Sheet Calendar
- How do I adjust cart usage and green fee type for individual players in a tee time
- How to Add Notes To a Tee Time
- Club Credit Tutorial for Events, Tournaments, or Leagues
- How to View Who Created the Tee Time and the Tee Time Creation Date
- How to Create a Tee Time for a New Golfer
- How to Move a Tee Time from the Tee Sheet-Drag/Drop
- How to Use Cart Numbers on the Tee Sheet
- Why does my Tee Sheet say "No Tee Times Found"?
Customers
- Managing Your Database With Customer Profiles
- Which information should I fill out when gathering customer information?
- How to Search for a Customer Using the QR Code
- How to Input a Customer without an Email Address
- Selling And Redeeming Digital Punch Passes (Video)
- How to Edit a Customer Profile
- How to Purchase Club Credit on a Customers Account
- How to Add a New Program to a Customers Account
- How to Enable Auto-Reconciliation
- How to Transfer A/R Balances on the iPad
- How to Add A Credit Card on File for a Customer
- How to Resend a Customer's Verification Email
- How to Process an A/R Payment
- How to Inactivate a Customer Account
- How to make a Customer Inactive
- How to Payout from a Customer Account
- How do the Blue Profiles on the Customers Account work?
- How to Send A/R Statements from the iPad
- How to Access a Players Profile from the Reservation Details Screen
- How do I update a customers account information?
- How to Adjust an A/R Balance
- Utilizing Accounts Receivable for Tournaments or Events
- How to Enable a Customer's Accounts Receivable
- How to Filter Between Active/Inactive and All Customers
- How to Reactivate a Customer in Teesnap
- How to End/Expire a Program for a Customer
- How to Adjust a Customers Club Credit Balance
- How to Add a Program (Membership) to a Customer Account
- How to Assign an A/R Type
- How to Search/Filter a Customers Purchases
- How to Find a Current Customer
- How to Add a Customer Photo
- How to View a Customers Tee Time History
- How to Change a Customer's Email Address
- How to Add/Create a New Customer
Tables
FAQ
Tipping
- Print Button From Checkout Screen Tips (Paper Bill Tipping)
- Shopping Cart to Checkout Screen Tip
- Tab to Checkout with Printed Bill for Tip and Signature
- Tab to Checkout iPad Tip
- Pre Authorized Tab - Printing a Bill with Tip and Signature Options from Manage Bills Screen
- How Tips Are Allocated (Distributed)
- Tips By Logged in User